Return requests
Please contact us as soon as possible if an item arrives damaged, incorrect or materially different from the order. Include your order details and, where useful, photographs of the item and packaging.
Eligibility
Items must generally be unused, in their original condition and returned with applicable packaging or documentation. Eligibility may depend on the product, condition and time since delivery.
Exceptions
Certain products, including customized, electronic, or special-order items, may not be eligible for return. Items installed, modified or damaged after delivery may also be excluded.
Refunds
Once an approved return is received and reviewed, we will communicate the outcome and any applicable refund. Approved refunds are issued to the original payment method where possible. Shipping charges may be non-refundable unless the return is due to an error or defect.
Contact
For a return or refund request, contact ceo@navaautostore.com.